We want you to love every item you purchase from If you do need to return a product, please contact us at or 0115 888 0500. We’re here to help you every step of the way.


Eligible Returns

  • You may return most eligible items – for whatever reason – up to 14 days from the date of delivery.

Return Shipping

  • Please note that depending on the reason for your returning an item, you may be responsible for return delivery costs.
  • Damaged items must be reported within 24 hours of a signed delivery. We will then offer either the choice of an exchange of faulty part or product, or return with full refund. This does not affect your statutory rights.